Services of EURO-INDEX
EURO-INDEX provides a number of services to it's clients.
The service counter
Picking up or sending? Of course you can always visit EURO-INDEX in person. Our service counter is opened from 07.00 AM until 17.00 PM. Besides bringing your instruments for service, you can also get a proper advice on how to use or service your instrument or rent an instrument. A wide range of instruments is available from stock, so you get supplied right away. If you are not able to visit EURO-INDEX, we will send your order to your office.
Advice
Our sales department supplies you with good advice in future investments. If you need a demonstration, you can make an appointment with one of our representatives, or you can visit one of our seminars. For good advice about maintenance and calibration please contact our technical department.
Courses and training
New instruments, with state-of-the-art technology, require new knowledge. You can receive this by taking part in seminars and training sessions at EURO-INDEX. In some cases we will even come to you!
RvA- and DKD-certification
EURO-INDEX has its own in-house repair- service- and calibration laboratory. This laboratory is accredited to RvA (K105), which is the Dutch equivalent of UKAS accreditation. The laboratory is also accredited to DKD (K-32701, DAR Registration number). All measuring instruments supplied can be serviced, repaired and calibrated in this laboratory. Preventive maintenance will extend the lifespan of your instrument. Calibration is the comparison to a known standard and involves use of a standard, traceable to the International System of Units (SI). A calibration report shows the deviation of the instrument to the standard. If you have a certified calibration management system, then it is compulsory to calibrate your instruments periodically.
KWS®
KWS® is a unique EURO-INDEX product for quality assurance. KWS® offers a fixed price for service and calibration for the lifetime of the instrument. Clients are advised to periodically recalibrate the instrument and will be notified when instruments are due for recalibration. Consumables are charged with a 10% discount. KWS® is only available in the Benelux, because of logistics.
WMV Rental Service
If you find yourself in a situation, where your own instruments do not meet required specifications, if you are short of instruments to cover the project, or your instrument is not available due to recalibration, you can rent an instrument from EURO-INDEX. These instruments are supplied with up-to-date calibration certificates, traceable to international standards. Because of logistics this service is available in the Benelux only.
Field measurements
EURO-INDEX can cover your measurements in the field. You can rent an instrument for analysis of, for example, pressure, gas or power quality, with an engineer to operate the instrument. We will take care of measuring, reporting and certification. Because of logistics this service is available in the Benelux only.
